Home Frequently Asked Question Services At The Station Questions about Services at the Station Return to home screen Day and Multi-day Pass How far in advance do I need to make my online purchases for Ordino Arcalís? Are half-day passes available? Where can I collect the passes and services I’ve purchased? Is there a special pass for beginners? Can I access the slopes if I don't ski? See all Ski Insurance What should I do if I have an accident on the slopes? Why is it important to take out ski insurance? Does the pass price include insurance covering accidents on the slopes? Adventure activities Where is the activity centre located? Do I need a pass for the adventure activities? What other activities can I do, apart from skiing and snowboarding? Can I bring my dog on my snowshoeing excursion or ski mountaineering ? Do the adventure activities include insurance? See all