Home Frequently Asked Question Where Can I Collect The Passes and Services I’ve Purchased? Back to Day and Multi-day Pass Where can I collect the passes and services I’ve purchased? You can get them by presenting your voucher at any of our ticket offices in the resort, or at the express ticket machines located at Illa Carlemany, Hortell and Planell. Related questions How far in advance do I need to make my online purchases for Ordino Arcalís? Are half-day passes available? Is there a special pass for beginners? Can I access the slopes if I don't ski?
