What should I do if my payment has been rejected?

If your payment has been rejected, it may be due to an issue with your card settings (e.g., it may require a code for online payments) or insufficient funds in your account. Additionally, some transactions to Andorra may require special permission from your bank. In this case, please contact your bank for guidance on how to resolve the issue. 

If you have already contacted your bank and the problem persists, please reach out to us for further assistance.